Medical Information Questions

Please submit your medical information questions using the form below.

Please give as much detail as possible. Depending on the information requested, we aim to respond to you within 5 working days, more complex enquiries may take longer.

Reporting adverse events of medicines is important. Adverse events should be reported to Otsuka Pharmaceutical Europe Ltd via email: vigilance@otsuka-europe.com

In order to process your enquiry, Otsuka will be collecting some personal data from you including your name, contact details as well as information relevant to your enquiry.

Otsuka will process your personal data according to applicable legislation, including the EU General Data Protection Regulation (“GDPR”) and UK GDPR. Our legal basis for collecting and using the personal data described is so that we can satisfy our legal obligations. More detailed information on how your personal data is handled and full information about your data protection rights can be found here.

For certain medicinal products, some publications used in a response may include data that are outside the label approved in your country.

Otsuka advise you to consult the label in your country for the medicinal product(s) in question.

Any articles supplied in the response are under terms of a copyright license. Consequently, the articles can only be used directly with your medical information enquiry, with which they have been provided. Hence, no further copying and/or distribution of the article is permitted.

medical.information@otsuka-europe.com